Enrollment and Recruitment Coordinator


Enrollment and Recruitment Coordinator

Job Summary  

This is a management position responsible for monitoring Eligibility, Recruitment Selection, Enrollment and Attendance system implementation according to Performance Standards and program policies and procedures.  Work involves responsibility for assisting the Leadership Team in planning, organizing and supervising the operations of the diverse human services program as it relates to staff, children and families. The ERSEA Coordinator maintains the COPA data information management system and produces reports to support timely and accurate ERSEA information for SLHDA’s Early Learning Program. The coordinator travels throughout Lackawanna, Pike, Susquehanna and Wayne Counties to perform essential job duties and to attend professional development opportunities.

Essential Job Responsibilities

  • Is aware of, understands, adheres to, and is able to articulate current community resources relevant to service area:

o   Head Start/Early Head Start Performance Standards

o   Other regulations/policies/procedures/administrative guidance for the provision of quality service

  • Demonstrates a working knowledge of the Head Start philosophy and federal Performance Standards, ensuring compliance with applicable policies and procedures
  • Responsible for child recruitment. Plans, organizes and directs the activities of parents, staff, community agencies, child care partners and School Districts to identify, contact, and refer individuals eligible for Early Learning Services
  • Supervises the entry of data into the COPA data management system ensuring compliance with Program Goals and Performance Standards
  • Enters data relevant to position in a timely and accurate manner
  • Mentors and supports direct service staff in Content Area requirements including documentation and proper use of the child and family database
  • Encourages and supports effort in school readiness, family engagement, and positive interventions and supports in all aspects of program(s).
  • Submits reports, correspondence, and related information to Content Area Managers as required
  • Participates in management meetings and planning sessions
  • Promotes Community Engagement by being actively involved with various Human Service Agencies throughout service area. Maintains regular communication with community colleagues, establishing working relationships that advocate for and support families and children in program
  • Contributes to Community Assessment information/ data collection as is relevant to child recruitment and enrollment
  • Coordinates activities of Policy Council’s Screening Committee to establish and maintain eligibility guidelines
  • Collects data on families eligible for services by target area ensuring centers are strategically located.
  • Maintains full enrollment for all funded slots as per Performance Standards. Prepares weekly reports for supervisors and monthly enrollment reporting for Policy Council and Board members.  Responsible for a monthly enrollment report for the Regional Office and for updating child numbers by center in the Head Start Enterprise System (HSES).
  • Analyzes income information and makes determinations on eligibility and enrollment based on specific criteria. Maintains necessary income documentation to justify family placement.
  • Coordinates the annual ERSEA Self- Assessment process
  • Maintains strict confidentiality of the program’s children, families and staff in accordance with established policies and procedures and applicable law
  • Respects and responds appropriately to the culture, language, values, and family structures of each family served
  • Functions as a mandated reporter reporting any allegations of alleged child abuse/neglect to the appropriate Child Welfare Agency    
  • Participates actively in opportunities for continuous professional development                                                                                                                                                                                                             
  • Performs related work as required

              Required Knowledge, Skills and Abilities

  • Knowledge and use of best practices to engage in positive supportive conversations and interactions with young children
  • Knowledge and use of best practices for integrating family engagement in positive behavior interventions and supports
  • Ability to work effectively with people from a variety of backgrounds
  • Ability to demonstrate an approach of service delivery that is consistent with the mission of the Early Learning Program
  • Intermediate to advanced computer skills. Knowledge of Microsoft Office products, Google Drive, and on-line database systems
  • Knowledge of the federal Performance Standards as they relate to eligibility and selection
  • Knowledge of workings of target area Social Services Programs and their relationships to SLHDA in servicing income eligible, at-risk children and families.
  • Ability to communicate with Family Engagement Workers to coordinate the recruitment effort
  • Ability to communicate with families in order to solicit the information necessary to determine eligibility
  • Ability to coordinate a recruitment effort throughout the target area utilizing internal means (Early Learning Program staff) and outside resources (other agencies, media, advertising) to obtain and maintain full enrollment

Required Education/Experience

Completion of Bachelor’s Degree Program at an accredited college or university with major coursework in the Social Sciences or a closely related field –AND- two years of experience in an educational setting –OR- an equivalent combination of education and experience that has provided the knowledge, skills and abilities cited above. Valid Driver’s License and automobile insurance required.

Physical Demands                                                                                                                                                               The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this Position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear and use hands and fingers to operate and handle keyboards and office and/or classroom equipment. The employee is occasionally required to walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.                                                                                                                                                               There is occasional lifting and/or moving of up to 25 pounds.

Work Environment                                                                                                                                                       The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate
  • Possible exposure to blood and bodily fluids or tissues
  • Possible exposure to communicable diseases
  • Tasks will involve handling implements or utensils, use of public or shared bathroom facilities,  computers and telephones
  • Position requires travel on a regular/frequent basis that is based within the employee’s assigned geographical area with services being provided directly in local communities and/or in individual’s homes

Non-Discrimination Statement                                                                                                                  SLHDA provides equal employment opportunities to all employees and applicants for employment in every location in which the Agency has facilities. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local laws governing nondiscrimination in employment. The Agency will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA).


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

SLHDA is a Drug Free Workplace.

Resumes need to be submitted by October 13, 2017 to This email address is being protected from spambots. You need JavaScript enabled to view it. or  mail to SLHDA, INC.  321 Spruce Street, 1st floor, Scranton, PA 18503



SLHDA, Inc. is an equal opportunity employer

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